Are you having difficulties repaying your rocket mortgage loan or accessing your account? Do you want to know more about the Rocket mortgage mobile alert? Surely you need the rocket mortgage phone number to contact their customer care service to assist you. We have it all covered for you in this article.
The essence of the customer care is to assist you if you have any problems either with the loan application process or you need to file an official complaint to them. They are uncountable reasons why you wish to contact the customer care service for their help.
Rocket mortgage Phone Number customer Service Ratings
Rocket mortgage’s customer service has been one the best when it comes to discharging its responsibilities. Here are some of the good sides of their customer care representatives;
- Timely attending to issues as presented to them. Customer care treats all your complaints on time and takes them as critical.
- They are accessible whenever you need them either via the phone or online.
- They are well-mannered and trained with adequate communication skills.
Rocket Mortgage is well known as one of the best online loan and financing companies located in the U.S.A. It has a lot of customer-based it is not unusual that they should have a good support system.
The customer service is the ones who have direct contact with you at all times. So you should not hesitate to always contact their customer care as you cannot meet the owners of the company to solve the problem.
Rocket Mortgage Phone Numbers
The rocket mortgage phone number is not always available. They have a particular time when they operate. For them to give you better services, your conversation with the is recorded.
This is the official number here for you if you need help with signing in, an in-process loan, or a closed loan: (800) 603-1955
This is the official number if you need expert advice on a new loan: (888) 452-8179
Rocket Mortgage Customer Service Operation Hours
The customer service phone numbers of rocket mortgage are not always available at all times. So for your information here are the hours of operations for the numbers;
Here are the hours you can reach them at (800) 603-1955 for Signing in, loan processing, or closed loan issues;
Monday – Friday: 8:30 a.m. – 9:00 p.m. ET
Saturday: 9:00 a.m. – 4:00 p.m. ET
Here are the hours you can reach them at (888) 452-8179 for professional expert advice
Monday – Friday: 7:00 a.m. – midnight ET
Saturday: 9:00 a.m. – 8:00 p.m. ET
Sunday: 9:00 a.m. – 7:00 p.m. ET
For online chat customer care service, it is only available below;
Here are the hours when rocket mortgage phone number online chat is available:
Monday – Friday: 7:00 a.m. – midnight ET
Saturday & Sunday: 8:00 a.m. – midnight ET
Rocket Mortgage Official Email Address
Any email or mobile messaging complaints should be directed to the Client Relations Team at (800) 863-4332 or Help@RocketMortgage.com.
Rocket Mortgage Payment through the Phone
If your account isn’t eligible for online payments, please call an Account Advisor at (800) 508-0944, option 4, Monday – Friday, 8:30 a.m. – 9:00 p.m. ET, or Saturday, 9:00 a.m. – 4:00 p.m. ET.
Rocket Mortgage Mobile Alerts Sign Up Procedure
Rocket Mortgage Text Alerts is a service that provides a secure and easy way to access interest rates and receive promotional and mortgage information from almost any mobile device or cell phone.
You can simply Sign up for their Promotional Rocket Mortgage Text Alerts by texting AMAZE to the five-digit U.S. short-code 762538. By signing up and choosing your subscription, you will receive 5 messages per month.
Text RKTCHAT to the five-digit U.S. short code 88606 to talk directly with a Home Loan Expert about your mortgage status. Messaging frequency varies.
They won’t charge you when you send a text message to any of our five-digit U.S. short-code 762538, 21493, or 88606.
They also won’t charge you for any responses you receive from either number. However, message and data rates may apply depending on the wireless plan that you have with your carrier.
How to Opt-out of Rocket Mortgage Promotional Alerts
Stop: Text STOP to the five-digit U.S. short-code 762538. This will prevent you from receiving any future Rocket Mortgage Text Alerts messages.
Help: Text HELP to the five-digit U.S. short-code 26293. Texting HELP will return the following message:
RM Text Alerts: AMAZE 5msg/mon, DAILY 25msg/mon, WEEKLY 10msg/mon. More info: RocketMortgage.com/tos, (800) 863-4332 Msg & Data Rates May Apply. Reply STOP to cancel.
Rocket Mortgage Text Alerts are not mobile spam. The service is a recurring message program.